When it comes to securing your home, business, or rental property, the stakes are too high to leave things to trial and error. Whether you're installing a new deadbolt or upgrading to digital locks, working with a professional locksmith ensures you're getting the job done right the first time. In today’s market, many people turn to DIY kits or quick online tutorials in hopes of saving money—but that approach often leads to costly mistakes, unreliable security, or even damage to your door.

This article breaks down five clear reasons why choosing a qualified locksmith is the smarter, safer choice. From avoiding installation errors to ensuring the right products are used, we'll walk through the long-term value of expert support—especially when it comes to smart lock installation and the growing demand for digital locks. We'll also spotlight real-world pros like Malcolm Loncke, Total Relock, and Georgia Home Products, whose work shows what trusted, professional service looks like in action.

1. Proper Installation Protects Your Investment

Installing a lock might seem like a basic task—but the truth is, it’s one of the most critical parts of securing your space. Whether it’s a smart door lock with advanced features or a traditional deadbolt, the performance and reliability of that product depends on how well it’s installed.

A professional locksmith doesn’t just follow instructions—they know how to work with various door materials like wood, metal, or glass. They take into account your door’s frame alignment, handle clearance, and swing direction. That level of detail ensures your lock fits correctly, looks clean, and functions the way it’s designed to.

Improper lock installation can lead to a range of issues: misaligned bolts that prevent locking, stress on the frame that causes warping, or unnecessary damage to your door. In some cases, the lock might seem to work—until it fails under pressure, leaving you locked out or insecure.

For smart locks, these problems can be even more noticeable. A lock that isn’t aligned properly might drain the battery faster or fail to register biometrics. And if you’ve drilled in the wrong place, the fix could be costly.

That’s why so many customers choose to work with professionals. At The Connected Shop, we’ve partnered with locksmiths who are trained to install our smart door locks with precision. We’ve seen them handle complex setups, like sliding glass doors with narrow frames or frameless office doors where every millimeter counts. Their experience helps protect not just your property—but also the time and money you’ve spent choosing the right security solution.

Let’s take Malcolm Loncke’s install of the Next Gen Smart Lock on a thin sliding door. Most DIY installers wouldn’t know how to work with ultra-slim frames or hidden rails. Malcolm not only aligned the lock perfectly with the sliding track, but ensured the biometric sensor and face recognition features worked without interference. This kind of result is only possible with precision and professional experience. Watch the video here.

In short, choosing a professional locksmith helps you avoid rework, wasted money, and security gaps—while protecting the look and function of your door for years to come.

Read more of the project details and other information regarding the Diamond Dallas Page holiday home upgrade here.

2. Technical Knowledge Matters in a Connected World

Today’s digital locks are more than just locking mechanisms—they’re connected devices. Many smart door locks come with features like fingerprint access, face recognition, app-based control, guest passcodes, and real-time notifications. While these functions are incredibly convenient, they also add layers of complexity to the installation process.

A professional locksmith trained in smart lock installation understands both the physical setup and the digital configuration. They don’t just mount the lock—they connect it to your Wi-Fi, sync it with your smartphone, and test all the built-in features to ensure everything runs as it should.

Watch this successful installation video done by Max of Total Relock, showing the function of the Sliding Door Smart Lock and how the passcode and fingerprint sensor works. 

This kind of technical know-how is especially valuable for first-time smart lock users. Things like setting up administrator accounts, adjusting lock timers, or pairing with home assistants like Alexa or Google Home can be tricky if you’ve never done it before. A locksmith who works with connected devices regularly can walk you through all of it—quickly and correctly.

That’s why The Connected Shop works closely with locksmiths who are already familiar with our smart door lock collection. Whether you’re dealing with advanced features like auto-locking or need help with app configuration, these professionals make the transition smoother and more reliable.

When you hire a locksmith who understands the technology behind today’s locks, you’re not just getting an install—you’re getting a full setup that works right from the start.

Relevant and helpful article to read: Trusted Partnerships: Professional Locksmiths Backing Our Smart Door Locks

3. Experience Helps You Avoid the Wrong Products

It’s easy to be drawn in by low prices or sleek product photos online—but not every lock fits every door, and not every smart door lock is easy to configure as advertised. Many DIY buyers find themselves frustrated when a product arrives and doesn’t match their door thickness, handle spacing, or frame design.

A professional locksmith helps you avoid those missteps. Their experience with a variety of homes, buildings, and entry types gives them a practical edge when recommending the right lock for the job. They know which digital locks perform well in high-traffic areas, which models are best for outdoor use, and which features are truly helpful versus just marketing.

One great example is when professional locksmith Malcolm Loncke worked with Diamond Dallas Page to upgrade his home security. Malcolm recommended a smart door lock with face recognition for the main entry such as the Next Gen Smart Lock—knowing that high-traffic access points benefit from faster, hands-free unlocking. For interior doors, however, he suggested simpler smart locks that rely on fingerprint access or Bluetooth app control. This created a layered security setup without overcomplicating access in low-traffic areas.

Situations like this show how a locksmith’s expertise goes beyond installation—they act as a strategic advisor. Instead of guessing or buying based on appearance alone, you’re getting advice based on functionality, use case, and long-term performance.

And the service doesn’t end once the lock is installed. When you purchase a smart door lock through The Connected Shop, you also gain access to dedicated post-purchase support. From technical assistance and product guidance to app setup questions and troubleshooting, our team is here to help long after the installation is complete. Whether you need help reconfiguring your settings or understanding new features, you’re never on your own.

Locksmiths who work with The Connected Shop are familiar with our full smart door lock collection and help customers make confident, well-informed decisions—every step of the way.

If you’re not sure which lock is best for your setup, don’t guess. Let a professional guide you toward a secure and lasting fit.

4. Efficiency Saves Time and Prevents Mistakes

DIY projects always sound simpler than they end up being. You might plan for a quick afternoon install, only to realize the lock doesn’t align, the instructions don’t make sense especially if you are not that handy, or your tools aren’t right for the job. Suddenly, something that was supposed to save you time becomes a full-day ordeal.

A professional locksmith can handle the same task in a fraction of the time—and with far fewer complications. Because they’ve seen so many types of doors and locks, they can anticipate challenges, adjust on the spot, and still deliver a clean, functional result.

This is especially important if you manage multiple properties or rental units, where consistent access and turnaround times matter. Instead of struggling through repeated installs, hiring a pro means each lock goes in smoothly, securely, and on schedule.

Locksmiths who work with smart door locks also come prepared with the right knowledge of each product model such as user manuals and mobile app guides. Whether it's troubleshooting connectivity or teaching you how to manage user access, their efficiency helps you start using your new system right away.

When time is valuable and security matters, hiring a locksmith is the fastest way to a reliable result.

Discover how many successful installations our partner locksmiths have made over time in this article.

5. You’re Not Just Hiring a Service—You’re Gaining a Security Partner

Installing a smart lock isn’t a one-time task—it’s the start of a more connected and accountable approach to security. That’s why it’s important to think beyond the install and consider who will be there to support you in the months and years that follow.

A professional locksmith isn’t just a contractor—they’re a long-term partner. They help you manage access for guests, staff, or tenants, suggest upgrades as your needs evolve, and troubleshoot unexpected issues like app changes or battery performance. Their continued involvement ensures that your locks don’t just work on day one—but stay reliable long after.

This is especially important for landlords, commercial property owners, or anyone overseeing multiple properties. A locksmith can help streamline access management, provide standardized digital lock recommendations, and maintain consistency across all your entry points.

At The Connected Shop, we work closely with a network of trusted locksmiths who understand our smart door lock collection inside and out.  For business clients, these professionals often conduct on-site visits—not just to install locks, but to walk through the property, test each unit, and confirm everything is functioning as it should. That hands-on verification gives our customers added peace of mind, especially in multi-unit setups.

Here is an actual video of the team in Georgia Home Products installing the Smart Door Lock Slim on a Hoppe 85mm Multipoint door. 

Whether you're managing a boutique hotel, a co-working space, or a retail storefront, it helps to know that someone is physically checking to make sure each lock is fully operational and properly synced. It’s part of how we help customers transition to smart access systems with confidence.

In an age where security means blending technology with real-world reliability, having a dedicated locksmith—and a support team that stands behind them—makes all the difference.

Conclusion

Choosing a professional locksmith is more than just outsourcing a task—it’s investing in peace of mind, long-term reliability, and smart decision-making. From precise lock installation to expert advice on selecting the right digital locks for your space, professionals bring a level of care and knowledge that DIY simply can’t match.

And when you work with The Connected Shop, you’re not navigating that process alone. We partner with locksmiths who are trained in our full smart door lock collection, so you get both cutting-edge products and reliable hands to install and maintain them. Whether it’s a single entry point or a large property with multiple doors, our network is equipped to help you secure your space—and keep it running smoothly.

Smart locks are about more than convenience—they’re about trust. And that starts with working with the right people.

If you're ready to upgrade your security the smart way, browse our collection or connect with a professional locksmith in your area. We’re here to help you make the right move—step by step.